You see this in the app
Your paid plan ended.
Why it happens
Each branch pays for itself. After a period ends there is a grace of 72 hours when the plan still works. After that the branch goes to Free. All your data stays.
How to fix it
- 1
Open Settings, then Billing. Find the branch. It says Your paid plan ended. The branch keeps all its data. Choose a plan to bring it back.
- 2
Tap Bring back Pro (or Bring back Pro Max) and pay.
- 3
Paying inside the 72 hours keeps the same renewal date. Paying later starts a fresh term from the day you pay.
- 4
Only the owner can do this.