It says I reached my plan limit

A sheet says I need a bigger plan to add more or to use a feature.

For Owner · Checked 2026-10-14

Read in Tagalog

You see this in the app

You've reached the free limit of N products.

Why it happens

The Free plan has limits on products, ingredients and staff, and some features are only on Pro. Your data stays. Staff cannot change the plan.

How to fix it

  1. 1

    Read the sheet. It names what is limited.

    What the screen looks like for step 1
  2. 2

    Owner: open Settings, then Billing, choose Pro or Pro Max, and a billing period.

  3. 3

    Pick which branch you are paying for, then pay.

  4. 4

    After paying, you may see We received your payment and are checking it. You do not need to pay again.

  5. 5

    Staff: ask the shop owner to upgrade.