You see this in the app
Your free trial ended.
Why it happens
Every account gets 7 days of Pro Max. After that the shop is on Free, with no end date. Nothing is charged unless you pay for a plan, and your data stays.
How to fix it
- 1
Open Settings, then Billing.
- 2
To keep Pro or Pro Max, choose a plan and pay. Paying before the trial ends gives 10% off the first term, once per owner.
- 3
To stay on Free, do nothing. Free keeps working.
- 4
A branch added after the trial needs Pro or Pro Max. It opens when its plan is paid.