You see this in the app
Only the owner can change pay.
Why it happens
Some jobs are the owner's alone: Settings, Discounts and promos, pay changes, downloading the shop's data, approving a saved choice from Miggy, unlocking a code that has no timer. Managers and staff cannot do them.
How to fix it
- 1
Staff or manager: ask the shop owner to do it.
- 2
Owner: sign in with the owner account, not a staff code.
- 3
Refunds and voids are different. A manager or the owner can do them. See the refund page.