The till has no signal

A banner says there is no signal. I am not sure my sales are saved.

For Owner, Staff · Checked 2026-10-14

Read in Tagalog

You see this in the app

No signal - keep selling

Why it happens

The till keeps selling with no signal. Sales are saved on the phone and sent by themselves when signal returns.

How to fix it

  1. 1

    Keep selling. Each sale shows Saved on this phone.

    What the screen looks like for step 1
  2. 2

    Watch the dot: Offline, N waiting to sync means they are waiting. Syncing, N left means they are going up.

  3. 3

    When the dot says Everything saved, you are done.

  4. 4

    If it says Sync issue, tap to retry, tap it once signal is back.

  5. 5

    Promo codes do not work offline. Clock in and clock out also need signal.