The reset link or confirm email did not arrive

I asked for a reset link and nothing came, or the link says it expired.

For Owner · Checked 2026-10-14

Read in Tagalog

You see this in the app

This link expired. Ask for a new one.

Why it happens

The screen always says to check your email, even when no account uses that address. So a quiet inbox can mean a typo in the address. A link opened on a different device does not work.

How to fix it

  1. 1

    Check the spelling of the email, then ask for the link again.

  2. 2

    Look in Spam or Promotions.

  3. 3

    Open the link on the same phone or computer where you asked for it.

  4. 4

    Too many asks makes you wait a minute or more. Wait, then ask once.