Why it happens
The till only lists products that are on for selling. The list can take up to a minute to catch up after a change. A count shows only when stock is low. An item never counted at a branch shows no warning, and stock can go below zero because sales are allowed without a recorded purchase.
How to fix it
- 1
Owner or manager: open Products and open the item.
- 2
Check that it is on for the till, then save.
- 3
Wait one minute, then reopen the till.
- 4
For wrong stock, fix it in Inventory and record the purchase.
- 5
If a limit message appears when you add, see the plan page.