My stock shows a minus number

Why it happens

A sale never checks stock, so the till never blocks a sale. A minus number usually means the opening count was wrong, or the item was sold before anyone counted or restocked it. Anything at 0 or below reads Out.

How to fix it

1. 1

   Open Inventory and find the item.

2. 2

   Tap Adjust stock, pick the item, and add the amount that was missing.

3. 3

   Under Why?, choose Count correction (was too low) to add. Use Count correction (was too high) on the remove side to take away.

4. 4

   Tap Add stock. The history later shows Count fix.

5. 5

   Stock tracking needs a Pro plan. Staff need the owner to switch on Can adjust stock.